Privacy Policy

Last updated: September 7, 2026

At Rebu your privacy is important to us. Our Privacy Policy describes the information we collect, how we collect the information, the reasons we collect information, and how we share or use the information we collect. This Privacy Policy also describes the choices you have with the information we collect, including how you can manage, update, or request to delete information.

Please take a moment to review this Privacy Policy. You may scroll through this Privacy Policy or use the headings below. It is important that you understand this Privacy Policy. By using our Platform, you are agreeing to the terms of this Privacy Policy. If you have any questions or concerns about this Privacy Policy, you may contact us at care@rebuhealth.com at any time.

I. Who is Rebu?

Rebu provides compassionate mental healthcare to those who need it the most, when they need it the most.

Rebu is not a medical group or a health care provider. Rebu provides its users with the ability to obtain a telemedicine consultation provided by independent medical practitioners including, but not limited to, RLP Psychiatric Services, PLLC, and any other member of the Rebu affiliated covered entity (the "Medical Groups"), independent medical groups with a network of United States based health care providers (each, a "Provider"). The Medical Groups (or your own medical provider if you do not use a Medical Group Provider) are responsible for providing you with a Notice of Privacy Practices describing their collection and use of your health information, not Rebu.

II. Key Terms & Definitions and Our Privacy Policy

It is helpful to start by explaining some of our key terms and definitions used in this Privacy Policy.

our "Platform": Our Website and/or App.
"Personal Information": Any information relating to an identified or identifiable individual.
"Privacy Policy": This privacy policy.
our "Services": Any services provided through our Platform.
our "Terms of Use": Our terms of use located on our website.
our "Website": Our website, https://rebuhealth.com.
"Rebu," "we," "us," or "our": Rebu Management Services, LLC

When does our Privacy Policy apply?

This Privacy Policy describes the types of information we may collect from you when:

You visit or use our Platform, including our Website and/or App;
We communicate in e-mail, text message, and other electronic messages between you and us; and
We communicate in person, such as on the phone.

When does our Privacy Policy not apply?

This Privacy Policy does not apply to information collected by any other website operated either by us or by a third party, unless the website is listed above or links to this Privacy Policy. It also does not apply to any website that we may provide a link to or that is accessible from our Platform.

This Privacy Policy does not apply to information collected from users who log-in to the password-protected and secure portions of our Platform (“Secure Platform”). The Secure Platform allows users who obtain the Services (“Customers”) to perform certain functions or obtain the Services (such as telehealth visits from Medical Groups or Providers). All information collected and stored by us or added by Customers into such Secure Platforms is considered Protected Health Information (“PHI“) and is governed by applicable state and federal laws that apply to that information, including the Health Insurance Portability and Accountability Act and its implementing regulations (“HIPAA”). We use and disclose such PHI in accordance with the applicable Notice of Privacy Practices provided to you by the Medical Groups.

III. Personal Information

What is Personal Information?

Personal information is information from and about you that may be able to personally identify you. We treat any information that may identify you as personal information. For example, your name and e-mail address are personal information.

What types of Personal Information do we collect?

We may collect and use the following personal information (hereinafter, collectively referred to as “Personal Information”): Name, username, physical characteristics or description, home or billing address, telephone number, Social Security number, IP address, e-mail address, date of birth, health or medical information, banking or financial account number, insurance policy number, Biometric information, Internet activity, Geolocation data, and Health Information.

Some Personal Information we collect may constitute PHI under HIPAA. As set forth above, your Provider will provide you with a Notice of Privacy Practices describing their collection and use of your health information, not Rebu. We will only collect and use PHI for the purposes of providing the Services or as otherwise permitted by law.

How do we collect your Personal Information?

We collect most of this Personal Information directly from you. For example, when we speak to you by phone, text message, and e-mail. Additionally, we will collect information from you when you visit our Website or App and fill out forms, or purchase our Services. We may also collect Personal Information from third-party apps you choose to connect your mobile device to, when you make payments through the Platform, and when you contact us.

With your permission, we use Google Analytics and Ahrefs Analytics to understand how visitors use our website and help us improve it. These optional analytics tools load only after you select Accept. If you select Decline, they remain disabled. We also use browser storage to remember your privacy preference.

IV. How do we use your Personal Information?

We may use your Personal Information for the following purposes:

To fulfill any purpose for which you provide it.
To provide our Services to you, in a custom and user-friendly way.
To process your requests, purchases, transactions, and payments and/or to prevent transactional fraud.
To provide you with information or Services that you request from us.
To promote and market our Platform and/or the Services to you.
To notify you about changes to our Platform and/or the Services we offer.
To operate, maintain, supervise, administer, test, develop, and enhance our Platform or the Services.
To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
To comply with law enforcement requirements or judicial orders.

V. How do we share your Personal Information?

We may share Personal Information with third parties in certain circumstances or for certain purposes, including: our business purposes (with our affiliates, vendors, service providers, and business partners); other health-focused mobile apps (with your consent); compliance with law; business transfers; to enforce our rights; de-identified information; and to market our services.

VI. Your choices about how we share your Personal Information

You can accept or decline optional website analytics using the privacy banner and change your choice at any time through . Your choice applies to this browser. Clearing your browser storage or using another browser may require you to choose again. If you receive marketing emails from Rebu, you can opt out by using the unsubscribe link in those emails.

If you have any questions, please contact us at care@rebuhealth.com or 917-382-0337. You can write to Rebu Management Services, LLC, 169 Madison Ave STE 54362, New York, NY 10016.